Which hosting shall I choose for the Bitrix24 on-premise edition?

Bitrix24 on-premise edition is a sophisticated and comprehensive product. To host it, it is necessary to rent a virtual or physical server with resources corresponding to the number of system users in your company. This page contains the recommended by Bitrix24 technical requirements for the server. In practice, depending on your needs, you can rent somewhat more modest server configurations. When purchasing or renewing Bitrix24 licenses via our company, we offer free consultations to help you choose the best server configuration.

How does the Bitrix24 on-premise edition differ from the cloud one?

In short — the Bitrix24 cloud is hosted on Bitrix servers and provided as a service. To register, you just need to enter your email address and invite your colleagues. The Bitrix24 on-premise edition is hosted on your own or rented server. Maintaining the on-premise edition requires specialised skills or a contract with one of the experienced Bitrix24 partners. The main advantage of the on-premise Bitrix24 is access to the product source code and, consequently, unlimited customisation capabilities.

How can I try the Bitrix24 on-premise edition?

You can get a fully functional demo version of the Bitrix24 on-premise edition for 30 days. A distribution kit compatible with your virtualisation system (VMWare, VirtualBox, etc.) can be fill out the form and receive a demo distribution

By bank card via the Internet After clicking the "Checkout" button, you will be redirected to a special secure payment page of the bePaid processing system. The payment page will indicate the order number and the payment amount. To pay, you need to enter your card details and confirm the payment by clicking the "Pay" button. If your card supports 3-D Secure technology, the system will ask you to go through a standard one-minute cardholder verification procedure on the page of your bank (the bank that issued your card). Please note that after the payment is made, a payment confirmation will be sent to the email address you specified. Please save your payment details. We accept payments by the following bank cards: Visa, Visa Electron, MasterCard, Maestro. Payments by bank cards are made through the bePaid electronic payment system. The bePaid payment page meets all data transfer security requirements (PCI DSS Level 1). All confidential data is stored in encrypted form and is as resistant to hacking as possible. Access to authorization pages is carried out using a protocol that ensures secure data transfer on the Internet (SSL / TLS). Refunds are made to the card from which the payment was previously made. The term for receipt of funds on the card is from 1 to 30 days from the date of the return by the Seller. The terms of refund are described here

Description of the payment process using the example of placing an order for the purchase the Bitrix24 and IP-PBX Yeastar integration module. 1. Select a product Select the required product and license type. Select the period for which you want to buy or extend it (if you pay for a year, you will get a 20% discount), and click “Buy” 2. Click "Place an order” in your shopping cart 3. Fill out the order form On the checkout page in the "Contact information" section, fill out the form with your details. Also pay attention to the following important details: 3.1. Make sure to fill in "Your Bitrix24 address" field correctly — it is the value of this field that will automatically link the app license to your Bitrix24. 3.2. The e-mail address that you enter in the "E-mail" field will be your login on atevisystems.com . After completing the order, you will be automatically registered and will receive a password for the access to the site to this e-mail. 3.3. If you have previously completed an order on atevisystems.com , then you need first to log in with your username (your e-mail address) and password via the "log In" link in the upper-right corner of the site. 3.4. To successfully complete the order, you need to read the text of the public agreement for the transfer of non-exclusive property rights (license) to use the software "Computer Program "Bitrix24 integration Module with the Yeastar S series IP PBX". Click the document name to open it in a new page. You must confirm your consent to the text of the public contract by checking the appropriate box and then click the "Checkout" button at the bottom right 4. Complete payment After the order is completed, you will be directed to the order payment page. On the opening page click "Pay order” After this, a secure online payment page opens. Enter your card details or choose to pay via Google Pay, Samsung Pay or Apple Pay. If you accidentally closed the payment page, do not create a new order. The payment link can be found in your personal account in the Invoices section . 5. Checking license activation After successful payment, the status of your order will automatically change to "Paid" and the license for the application "Integration with the Yeastar IP PBX" will be automatically activated in your Bitrix24. You can check the status of your license in the app in the Payment tab: 6. Accounting documents Within 10 days after receipt of payment for the order, you will receive an Act (confirmation) with our original seal and signature of the Director to your e-mail address that you entered when completing the order. Any questions that may arise when completing an order can be asked via the online chat (at the bottom right of every page of our website) or contact form .

Module for integration of Bitrix24 with IP-PBX Yeastar The license for the application is provided immediately after its payment, in case of early termination of the agreement due to the fault of the licensee, the provided license for the application is terminated, however, the licensor does not recalculate and return the license fee to the licensee.

Which specific BI analytics engine is built into Bitrix24?

The built-in BI analytics in Bitrix24 operates on the Apache Superset 4.0 platform. This is a modern, secure, open-source platform for data exploration and visualization.

What tools are built into the BI analytics functionality in Bitrix24?

BI analytics is a comprehensive set of tools for professional data analysis. Bitrix24's BI analytics includes: a BI report builder, dashboards, and a BI connector (a tool for importing data from external systems).

Is it necessary to pay extra for a BI analytics license in Bitrix24?

No, no additional payment is required. This functionality is already included in the cost of all commercial Bitrix24 plans. The BI analytics module is not available on the free Bitrix24 plan.

Can external data sources be connected to Bitrix24 BI?

Yes, of course. You can connect external data sources to Bitrix24's BI analytics, such as: external SQL databases, data from CSV files, data from Google Spreadsheets, data from advertising accounts like Google Ads and Facebook Ads, as well as integration through third-party applications from the Bitrix24 marketplace.

What is the difference between CRM analytics and BI analytics?

Bitrix24 CRM analytics is a set of standard CRM reports without customization options. Bitrix24 BI analytics is a powerful functionality for building professional analytics not only based on CRM data, but on data from any part of Bitrix24, created and adapted directly to your business tasks using non-standard dashboards.

Does BI analytics work in the on-premise version?

Yes, it works, but it is important that your Bitrix24 on-premise license is active. The BI analytics module is not deployed locally on your server, but is loaded from Bitrix24's cloud services. Therefore, for the BI analytics module to function, your on-premise Bitrix24 will require an internet connection.

How quickly can BI analytics be implemented to see results?

The timeframe for a project to configure and implement BI analytics depends on your specific tasks. On average, such projects typically take 1-2 months.

Is it necessary to pay extra for a Power BI license?

If you plan to work with analytics individually, you can fully use the free version of Power BI. If you plan to collaborate on analytics with colleagues, you will most likely need to purchase Power BI licenses.

Can external data sources be connected?

Yes, of course. Power BI can connect to almost any external data source: any external databases (SQL, MySQL, PostgreSQL, Oracle, IBM Db2, etc.), cloud platforms (Google Analytics, Bitrix24, Jira, etc.), services, as well as Azure and Microsoft Fabric sources.

What is the difference between CRM analytics and BI analytics?

Bitrix24 CRM analytics is a set of standard CRM reports without customization options. Power BI is a powerful tool for building professional analytics, not only based on CRM data but also data from any part of Bitrix24. It is tailored and adapted directly to your business needs using custom dashboards.

Does BI analytics work in the on-premise version?

Yes, it works, but it is important that your on-premise Bitrix24 license is active. The BI analytics module transmits data to Power BI servers online, so for the Power BI integration to function, your on-premise Bitrix24 will require internet access.

Which ERP systems have pre-built integration with Bitrix24?

Integrating Bitrix24 with an ERP system is a fairly complex project that is always customized to the client's needs. Therefore, unfortunately, there are no ready-made integration modules for Bitrix24 and ERP. A custom solution is developed for each client.

How long does it take to integrate Bitrix24 with an ERP system?

The timeline for each project is calculated individually. It all depends on the complexity of your task. On average, a project to integrate Bitrix24 with an ERP system takes 2-3 months.

What exactly can be integrated with Bitrix24? Only the CRM?

In an integration with an ERP system, it is most often the CRM module from Bitrix24 that is used. However, other Bitrix24 modules can also be integrated, such as: business processes, tasks, smart processes, documents, groups, and more.

What system requirements should a Bitrix24 server meet?

Based on our experience, the minimum system requirements for up to 25 employees Bitrix24 On-Premise should meet the following parameters: 4 CPU cores, 12 GB RAM, 256 GB SSD storage. Additionally, a public IP address linked to a domain or subdomain is mandatory.

Is a domain and SSL certificate absolutely necessary?

Yes, for the correct functioning of On-Premise Bitrix24, your portal must be accessible via a domain (or subdomain) with a valid SSL certificate installed.

Is it possible to migrate from the cloud version to the on-premise version?

An automatic migration with all data transfer has no longer been available since 2023. As part of a custom project, we can transfer the data you need. Please clarify the details with our specialists.

Does the on-premise version provide access to the product's source code?

Yes, it does. This is one of the advantages of using the Bitrix24 on-premise version. You have full access to the source code of all modules and the possibility for any customization.

What do you recommend, hosting the on-premise Bitrix24 on a rented cloud server or on the company's own server?

Maintaining and configuring a server is a complex task requiring time and specialized knowledge. If your company does not have a full-time system administrator, we definitely recommend choosing the option of renting a server in the cloud from reputable providers.

How can I contact your Bitrix24 technical support service under the SLA?

To contact our Bitrix24 support service under the SLA, you need to select a plan and pay for the order on the page https://atevisystems.com/services/bitrix24-support/ You can choose plans Basic, Standard, or Premium depending on the tasks you want to solve. If you need help choosing a plan, please contact our sales team .

FAQ

Bitrix24 on-premise

Which hosting shall I choose for the Bitrix24 on-premise edition? Which hosting shall I choose for the Bitrix24 on-premise edition?
How does the Bitrix24 on-premise edition differ from the cloud one? How does the Bitrix24 on-premise edition differ from the cloud one?
How can I try the Bitrix24 on-premise edition? How can I try the Bitrix24 on-premise edition?

Payments

Payment methods Payment methods
Payment process Payment process
Money back Money back

Bitrix24 BI

Which specific BI analytics engine is built into Bitrix24? Which specific BI analytics engine is built into Bitrix24?
What tools are built into the BI analytics functionality in Bitrix24? What tools are built into the BI analytics functionality in Bitrix24?
Is it necessary to pay extra for a BI analytics license in Bitrix24? Is it necessary to pay extra for a BI analytics license in Bitrix24?
Can external data sources be connected to Bitrix24 BI? Can external data sources be connected to Bitrix24 BI?
What is the difference between CRM analytics and BI analytics? What is the difference between CRM analytics and BI analytics?
Does BI analytics work in the on-premise version? Does BI analytics work in the on-premise version?
How quickly can BI analytics be implemented to see results? How quickly can BI analytics be implemented to see results?

Power BI

Is it necessary to pay extra for a Power BI license? Is it necessary to pay extra for a Power BI license?
Can external data sources be connected? Can external data sources be connected?
What is the difference between CRM analytics and BI analytics? What is the difference between CRM analytics and BI analytics?
Does BI analytics work in the on-premise version? Does BI analytics work in the on-premise version?

Bitrix24 and ERP Integration

Which ERP systems have pre-built integration with Bitrix24? Which ERP systems have pre-built integration with Bitrix24?
How long does it take to integrate Bitrix24 with an ERP system? How long does it take to integrate Bitrix24 with an ERP system?
What exactly can be integrated with Bitrix24? Only the CRM? What exactly can be integrated with Bitrix24? Only the CRM?

Bitrix24 Installation

What system requirements should a Bitrix24 server meet? What system requirements should a Bitrix24 server meet?
Is a domain and SSL certificate absolutely necessary? Is a domain and SSL certificate absolutely necessary?
Is it possible to migrate from the cloud version to the on-premise version? Is it possible to migrate from the cloud version to the on-premise version?
Does the on-premise version provide access to the product's source code? Does the on-premise version provide access to the product's source code?
What do you recommend, hosting the on-premise Bitrix24 on a rented cloud server or on the company's own server? What do you recommend, hosting the on-premise Bitrix24 on a rented cloud server or on the company's own server?

Bitrix24 SLA Support Service

How can I contact your Bitrix24 technical support service under the SLA? How can I contact your Bitrix24 technical support service under the SLA?

Help

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