Bitrix24 implementation and setup

Only businesses focused on working with regular customers are truly profitable. It is crucial not only to attract customers and make the first sale but also to assist them with related services. Bitrix24 offers a convenient way to solve customer service issues by creating additional process funnels in the CRM module.

Each company has internal processes and participating in them is time-consuming. Bitrix24 standardises and automates a company internal processes, reducing the time employees spend on routine processes.

If project work is the core activity of your company, the "Tasks and Projects" module in Bitrix24 will be your primary tool. Monitoring deadlines for individual tasks and projects in general. Decomposition of tasks into subtasks and checklists. Task templates and recurring tasks. Kanban. Task report builder. All this Bitrix24 functionality helps to keep tasks under control and complete projects on time.

If procurement is a key stage in your company processes, you have certainly wanted to automate it for a long time. To work with suppliers in CRM Bitrix24, a separate funnel is created, on the basis of which procurement stages will be compiled. A unique set of automated actions is configured for each procurement stage.

If you are constantly on the lookout for a large number of new employees, you know that this is a very time-consuming task. The multi-stage process of recruitment and interviews can be transitioned into the stages of a "CRM funnel". Within the funnel, the recruitment process becomes more manageable and transparent.

Do you know the most reliable and cost-effective method of market research? Studying client complaints. Treat your client complaints as a gift. Bitrix24 allows you to establish a systematic approach to handling client complaints. Maintain a unified database of all complaints. Update the handling status for each complaint. Establish in regulations a process for organisational change as a result of each complaint.