Bitrix24 Implementation & Setup

Businesses that focus on repeat customers are the ones that stay profitable. It's not enough to just attract clients and make the first sale — you need to support them with ongoing services. Bitrix24 makes it easy to manage customer service by creating additional service funnels right inside your CRM.

Every company has internal processes and participating in them takes time. Bitrix24 standardizes and automates these processes, reducing the time employees spend on routine tasks.

If project work is the core activity of your company, the "Tasks and Projects" module in Bitrix24 will become your primary tool. Monitor deadlines for individual tasks and entire projects, break tasks down into subtasks and checklists, use task templates and recurring tasks, visualize workflows with Kanban boards, generate detailed task reports.

If procurement is a key stage in your company processes, you have certainly wanted to automate it for a long time. To work with suppliers in CRM Bitrix24, a separate funnel is created, on the basis of which procurement stages will be compiled. A unique set of automated actions is configured for each procurement stage.

If you are constantly on the lookout for a large number of new employees, you know that this is a very time-consuming task. The multi-stage process of recruitment and interviews can be transitioned into the stages of a "CRM funnel". Within the funnel, the recruitment process becomes more manageable and transparent.

Do you know the most reliable and cost-effective method of market research? Studying client complaints. Treat your client complaints as a gift. Bitrix24 allows you to establish a systematic approach to handling client complaints. Maintain a unified database of all complaints. Update the handling status for each complaint. Establish in regulations a process for organisational change as a result of each complaint.