Bitrix24 is a flexible system which can evolve in parallel with your business. Our team is ready to provide comprehensive support and development of your Bitrix24 functionality. We ensure the uninterrupted operation of Bitrix24 and its customisations to meet your business needs.
With this plan, we assist you with any configurations of standard Bitrix24 functionality. They include setting up lead and deal stages, configuring automation with robots and triggers, reporting, business processes, and more. This plan is most effective after Bitrix24 implementation.
They include almost all the features of the "Maintenance" plan, as well as active server health monitoring and prevention of potential problems with your Bitrix24 server. These plans also allow the involvement of experienced developers for creating and customising any non-standard functionality of your Bitrix24
Requests related to blocking errors that make it completely impossible to work with Bitrix24
9:00 AM to 05:00 PM (UTC+3), excluding weekends.
Requests related to blocking errors in Bitrix24 that make the system completely inoperable.
Only to Bitrix24 on-premise systems accessible from the Internet. Monitoring is activated after installing a Zabbix agent on the server.
Our ticketing system is a unique solution, which is a special service located at support.atevi.by, where every request of technical support customers is logged. Each request is assigned a unique ID, a responsible employee, and a processing protocol corresponding to the chosen plan.
the highest possible partner status
All our projects are based on Bitrix products exclusively
12 certified programmers
Extensive experience in developing telephony integration solutions
We will provide a free consultation on which Bitrix24 support plan best suits your needs
any customisation of your Bitrix24 on-premise version, as well as application development
customisation of regular functionality of your Bitrix24 to satisfy the needs of your business
delivery and configuration of Yeastar IP PBX integration module with Bitrix24
