Bitrix24 is a flexible system that can evolve alongside your business. Our team is ready to provide comprehensive support and ongoing development of your Bitrix24 functionality. We ensure uninterrupted operation of Bitrix24 and its customizations to meet your business needs.
With this plan, we assist you with any configurations of standard Bitrix24 functionality. They include setting up lead and deal stages, configuring automation with robots and triggers, reporting, business processes, and more. This plan is most effective after Bitrix24 implementation.
They include almost all the features of the "Basic" plan, as well as active server health monitoring and prevention of potential problems with your Bitrix24 server. These plans also allow for the involvement of experienced developers to create and customize any non-standard functionality of your Bitrix24.
Requests related to blocking errors that make it completely impossible to work with Bitrix24
9:00 AM to 05:00 PM (UTC+3), excluding weekends.
Requests related to errors that make Bitrix24 completely impossible to us.
Applicable only to On‑Premise Bitrix24 systems accessible from the Internet. Monitoring is activated after installing a Zabbix agent on the server.
Our ticketing system is a unique solution — a dedicated portal located at atevi.support. Every customer support request is logged in this system. Each request receives a unique ID, an assigned responsible employee, a processing protocol that corresponds to the selected support plan.
The highest possible partner status
All our projects are based exclusively on Bitrix products
12 certified developers
Extensive experience in developing telephony integration solutions
We'll provide a free consultation to help you find the Bitrix24 support plan that best fits your needs
customization of your Bitrix24's standard functionality to meet your business needs
delivery and configuration of the Yeastar IP PBX integration module for Bitrix24
