Atevi Systems has launched a new integration module that delivers a simple and reliable connection between your FreePBX (Asterisk IP PBX) and any edition of Bitrix24—both Cloud and On-Premise.
This new solution completely automates call handling, saving your team from routine tasks. Now, when an incoming call arrives, the customer card instantly pops up on the manager's screen, displaying their full communication history. Making an outgoing call is just as easy—simply click the phone number directly within the CRM.
Key Module Features:
- Automatic Lead Creation: New customers whose numbers are not yet in the CRM automatically become leads (excluding internal employee numbers).
- Full Missed Call Tracking: All missed calls are logged, even if the call was interrupted during the IVR or reached an extension.
- Call Pop-up Cards: Potential client/contact/company cards automatically appear for both incoming and outgoing calls.
- Click-to-Call: Make outgoing calls directly by clicking on a phone number within Bitrix24.
- Automatic Activity Logging: An activity record is automatically created in the CRM after each conversation.
- Call Recordings: Audio recordings of conversations are attached to the corresponding CRM records.
- Efficient Internal Call Handling: Internal calls between employees are not logged in the CRM, simplifying reporting.
- Detailed Call Logging: Tracks call direction (incoming, outgoing, forwarded) and status (answered, missed, busy) for each call.
- Manual Dialing Support: Call cards are displayed even when dialing a number manually on an IP phone.
- Advanced Group & Forwarded Call Handling: The system correctly displays call cards for all participants in a group call and automatically redirects them upon call forwarding.
- Advanced Analytics: Export reports on phone line load, operator performance, and missed call statistics for analysis and work optimization.
Key Business Advantages:
- Completely Free for 3 Users FOREVER — A perfect, no-cost starting point for small teams looking to boost efficiency.
- Easy Self-Setup — A detailed step-by-step guide allows you to install and configure the integration on your own, without needing dedicated IT specialists.
- Full Support — The developer provides technical support, setup consultations, and regular updates to ensure compatibility with the latest versions of FreePBX and Bitrix24.
Pricing and Conditions:
Flexible subscription plans are available for companies with 4 or more users.
Monthly Subscription: 49 USD/month.
Annual Subscription: 39 USD/month (includes a 20% discount).
Free Trial: Get 14 days of full access to all features with no restrictions to evaluate the module's capabilities.
Learn more and download the integration module on the official page.